Answer customers instantly.
Escalate to your team when it matters.
Embed one script tag and get an AI bot that answers only from your own content, takes real action through your APIs, and hands off to a live agent the moment a conversation needs a human touch.
Everything a support team needs
Not just a chatbot — a full platform for AI-assisted support, from first message to resolution.
RAG-grounded answers
Crawl your site or upload PDFs, docs, and markdown. Your bot answers only from that content — never a hallucinated guess.
Live agent handoff
One click escalates a conversation to your team's inbox with full context, ready for a human to take over instantly.
Bot Actions Engine
Let your bot capture leads, look up orders, or book demos by calling your own APIs — the AI asks for what it needs, then acts.
Any auth standard
API Key, Bearer, Basic, JWT, OAuth 2.0 with automatic token refresh, or OAuth 1.0a — connect to virtually any external system securely.
One script tag
Drop-in embeddable widget, Shadow DOM isolated so it never clashes with your site's styles, fully branded to match you.
Team & queues
Invite teammates with admin/agent roles, and route escalations to the right queue so the right people see them first.
Live in three steps
Connect your content
Point it at your website or upload documents — we crawl, chunk, and embed everything automatically.
Your bot answers instantly
Visitors get accurate, grounded answers 24/7, and the bot can trigger real actions when it has what it needs.
Escalate to your team
The moment a conversation needs a human, it's queued straight to the right agents — nothing falls through the cracks.
Simple, transparent pricing
Start free, upgrade as you grow. Every plan includes the embeddable widget, human handoff, and the Bot Actions Engine.
Growth
- 5 bots
- 1,000 pages indexed
- 5,000 AI messages/mo
- 3 agent seats
- Auto-sync crawler
- Priority support
Business
- 15 bots
- 5,000 pages indexed
- 20,000 AI messages/mo
- 10 agent seats
- Team RBAC
- Full API access
- Remove VeloBot branding
- Priority support
Need more capacity?
Add extra messages ($10 per 1,000) or extra seats ($10/mo each) to any paid plan, any time, from your billing settings.
Common questions
Will the bot make things up?
No. It only answers from the content you've given it. If the answer isn't in your knowledge base, it says so plainly and can offer to connect the visitor with your team instead of guessing.
Can it do more than just answer questions?
Yes — the Bot Actions Engine lets it call your own APIs to capture leads, look up an order or ticket, or book a demo. It asks the visitor for whatever information it's missing before it acts.
What happens when I hit my plan's limits?
You'll see it coming on your billing page before it happens. If you do hit a limit, the bot degrades gracefully instead of breaking — you can upgrade or buy an add-on pack any time.
Can my whole team use it?
Yes — invite teammates as admins or agents, group them into queues, and route each bot's escalations to the right queue.
Ready to put your support on autopilot?
Start free, embed one script tag, and let your bot start answering — upgrade only when you need more.
Get started free